Have questions or need support? We're here to help. Reach out to our team and we'll get back to you as soon as possible.
support@BlockEvid 3.0.com
legal@BlockEvid 3.0.com
+1 (555) 123-4567
Mon-Fri, 9AM-6PM EST
123 Blockchain Street
Tech City, TC 12345
Within 24 hours
Emergency: Within 2 hours
Questions about using the platform
Bug reports and technical problems
Login, wallet, and account issues
For urgent technical issues or security concerns, contact our emergency support line.
Create an account, connect your wallet, and use the "File New Complaint" feature in your dashboard. All complaints are securely stored on the blockchain.
Yes, all data is encrypted and stored on the blockchain with IPFS for evidence files. Your information is protected by military-grade encryption.
We support MetaMask and other Web3 wallets through WalletConnect. Make sure you have a compatible wallet installed.
Resolution times vary depending on the complexity and type of complaint. You can track progress in real-time through your dashboard.